Responsible Gaming
Gambling should be a form of entertainment, not a way to earn money or solve financial difficulties. Always play within your means and set personal limits before you start.
Age Verification
You must be 18 years of age or older, or meet the minimum legal gambling age in your Australian state or territory, to access gambling services. Operators are required to verify your age and identity. Underage gambling is illegal and is taken seriously.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:
- Chasing losses – trying to win back money you have lost
- Spending more time or money on gambling than you planned
- Hiding gambling activity from family or friends
- Borrowing money or selling possessions to gamble
- Neglecting work, study, or family responsibilities
- Feeling guilty, anxious, or depressed after gambling
- Lying about how much you gamble
- Being unable to stop or reduce gambling despite wanting to
Self-Help Tools
Most licensed online gambling operators provide tools to help you stay in control. You can usually find these in your account settings or by contacting customer support. Common tools include:
- Deposit limits – cap how much you can deposit per day, week, or month
- Loss limits – set a maximum amount you are willing to lose
- Reality checks – receive pop-up reminders showing how long you have been playing
- Time-out periods – take a short break from gambling (e.g., 24 hours, 7 days, 30 days)
- Self-exclusion – block yourself from an operator for a longer period (6 months, 1 year, or more)
In Australia, you can also use BetStop – the National Self-Exclusion Register to exclude yourself from all licensed online and phone wagering services at once.
Support Organisations
If you need to talk to someone, these organisations offer free and confidential advice and support:
- Australia: Gambling Help Online – 24/7 support, phone 1800 858 858
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling – phone 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
For other countries, please contact your national or local responsible gambling organisation or health authority.
Seek Help Now
If you believe you or someone you know has a gambling problem, do not hesitate to reach out. Contact Gambling Help Online or call 1800 858 858 for immediate assistance. Help is available 24 hours a day, 7 days a week.